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Past Questions Main

Question: Do I have to worry about identity theft? What about here at BUYandHOLD?

Betty Gibson

Answer:

Dear Betty,

You have no need to be concerned here at BUYandHOLD because we use the highest available encryption level on Secure Socket Layers. You also help us in protecting your account and personal information by keeping your user-name and password confidential.

However, everyone should be concerned about identity theft. According to a database maintained by the Federal Trade Commission, last year 161,800+ identity theft complaints were filed with federal, state and local law enforcement agencies and private groups. That's nearly double the number in 2001.

Insurance

As you might guess, the number of companies offering identity theft insurance is growing rapidly. Most sell coverage as part of their homeowners' policies. Travelers, which was one of the first to do so, along with Farmers Group, charge $25/year for an ID theft rider. Chubb's homeowners' and renters' policies cover losses of up to $25,000 at no extra charge.

You can also buy a stand-alone policy. At Travelers, the cost ranges from about $60 to $180 a year.

In April, Visa announced that it will provide member banks with ID theft insurance as an optional benefit for their card holders. The Visa policy covers up to $15,000 in losses. MasterCard has similar coverage.

Caution: Coverage by credit card issuers is not universal. Because banks are the ones picking up the cost, they can decide not to offer it at all or to limit it to premium cardholders. You'll need to call the financial institution that issues your card to see if you qualify for coverage.

Do You Need Coverage?

In most cases, you cannot be held liable for more than $50 in fraudulent credit card purchases. So you might not feel it's worth it. On the other hand, you could wind up spending a lot of time sorting out the mess, making a number of phone calls, even hiring a lawyer, in which case the policy could pay for itself.

If you decide to shop for a policy, know exactly what it covers. You want a policy that:

1) Has a low deductible. According to the Identity Theft Resource Center, the average victim spends about $800 in out-of-pocket expenses.

2) Reimburses lost wages. It may take you hours to get everything straightened out. You may even have to take time out of your workday.

3) Covers the cost of denied credit. You may not know you're a victim until you apply for a loan. You want a policy that covers the cost of reapplying for that loan and for the cost of deleting negative items from your credit report.

4) Pays for lawyer's fees. If you are sued because someone committed fraud using your name, you can truthfully claim that you're innocent. However, you'll still need to hire a lawyer. You know that won't be cheap.

For More Information

  • Get in touch with the nonprofit consumer network Call For Action. They have a toll-free ID theft hotline with counselors at: 866-434-6854. And, log on to: www.CallForAction.org for fraud-prevention tips. This group says it resolves 90% off all its reported cases.

  • The Federal Trade Commission has excellent advice at: www.consumer.gov/idtheft. Among the Commission's tips: Review bank and credit card statements carefully. Call if you are missing a statement. Cut up expired credit cards. Check your credit report once a year with the three major agencies. Don't give out your Social Security Number.

  • Read: "Identity Theft: Reduce Your Risk." Issued by the government , it explains what to do if you should become a victim. Download at: www.pueblo.gsa.gov.

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