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Past Questions Main

Question: I bought some shares of a stock not too long ago, but it seems that I'm not receiving the dividend. Can you tell me what's happened?

Maylou Schmidt

Answer:

Dear Maylou,

There are several possibilities. Given that you didn't mention the specific stock, you will have to decide which is the likely answer.

Possibility #1. You may have purchased the stock when it was "ex-dividend." This phrase literally means "without a dividend." Any dividend-paying stock purchased during the ex-dividend period will not pay a previously declared dividend to its new owner.

Usually stocks go ex-dividend on the date of record, which is several days before the date on which the payment is actually made. If you own a stock on the date of record you will receive the dividend. But if you buy the stock during the ex-dividend period, you will not receive the dividend.

A stock trading ex-dividend has the letter "x" next to its listing in the newspaper or online.

If your stock was ex-dividend, never fear. You will receive the next declared dividend because at that time you will be what is officially known as a "shareholder of record." Most likely you will have a three-month wait given that the majority of dividends are paid out on a quarterly basis.

Possibility #2. If you signed up for the company's automatic dividend reinvestment plan, then you may not have noticed the fact that dividends have indeed been paid out. With this particular plan, all dividends are automatically used to purchase additional shares of the same stock.

The information about dividend reinvestments should appear on your monthly statement.

Possibility #3. The company's board of directors may have decided to cancel a dividend, perhaps because the firm was less profitable during the last quarter or for an even longer period of time. You can find out by contacting the investor relations division of the company. If you do not have the company's phone number, you can type in the full name of the company on any search engine. After you locate the company's Web site and you can do one of two things -- search for the dividend information online or note the telephone number for the company's headquarters and call them.

Good luck!

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