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Albert
Lasker, Part III
Brian
Trumbore
President/Editor, StocksandNews.com
We finish up our series on the "father
of modern advertising," Albert Lasker (1880-1952),
with the tale of his marketing campaign for Lucky
Strike cigarettes. Frankly, it's a terrific story
on how Lasker got women to smoke in public. Yes, I
know, I know, but remember as you're reading this
that we are talking the 1920s and 30s. Americans were
largely na?ve to the dangers of smoking back then
and the surgeon general's report on the hazards wasn't
released until January 11, 1964; at which time SG
Luther Terry found that the use of cigarettes "contributes
substantially to mortality from certain specific diseases
and to the overall death rate."
The
big tobacco companies began to use the present day
type of cigarettes between 1912 and 1923, employing
domestic Virginia and Turkish tobacco. The initial
leaders were Camel and Chesterfield and the American
Tobacco Company, with whom Lasker's Lord & Thomas
agency had done minimal work in the past, put out
a cigarette under the Lucky Strike label.
Percival
Hill was the president of American Tobacco and he
sought out Albert Lasker for a sit down to discuss
the Lucky Strike account. At the time the company
was spending $600,000 to $800,000 marketing the brand.
Percival
was getting up in years and it was apparent his son
George would take over upon his death. Lasker wasn't
keen on working with George but agreed to take over
the Lucky Strike account. Lasker notes in his 1949-50
series of interviews for Professor Nevins and Dean
Albertson that it was also represented to him that
sales of "Luckies" were 35 billion cigarettes a year,
though Lasker later learned it was more like half
that when Lord & Thomas got involved.
During
the testing of some initial ad spots, Percival died
and George became president. Lasker told George that
if in two or three years the size of the account grew
from the $800,000 level to $5,000,000 that George
would no longer complain about the commission Lord
& Thomas was receiving?15%. Years later, as it turned
out, the two were in court against each other, ostensibly
over commissions but this was after the level of spending
on the Luckies brand peaked at $20,000,000. Lasker
doesn't say in the interviews how the suit ended up
but it's not germane to the main story; the marketing
of Luckies.
When
Lasker's Lord & Thomas took over the account, he told
George Hill, "You can't live unless you have this
one brand, because eighty or ninety percent of the
cigarette business in this country today is on this
one type of cigarette?.Instead of spending a little
money and a moderate amount of money on each of these
fifty products, milk them all. Take what you spend
on them and the milking of their profits and put it
in a big push behind Luckies."
Camel
and Chesterfields were pumping huge amounts of their
profits back into advertising and George Hill agreed
with Lasker that this was the way for American Tobacco
to go.
Then
one day Lasker was lunching with some co-workers at
the Tip Top Inn on the top of the Pullman Building
in Chicago. The group was bouncing around ideas on
branding Luckies. Lasker:
"Women
did not smoke in public in this country, but with
this new type of cigarette, women had begun smoking
more and more. This was in the midst of Prohibition
(1919-1933), when they were more or less uninhibited,
but no public place in the United States would permit
women to smoke. As a result, the ladies' rooms were
always jammed with women who would go in there for
a smoke. Women did smoke at home, and although there
were comparatively few who did, it was a growing thing?.
Goodness knows, a hundred years before women had smoked
pipes! But there'd grown a prejudice - such a prejudice
that when Theodore Roosevelt was Governor of New York
and the reporters saw his daughter Alice smoking a
cigarette, it was first- page news for days in all
the papers of the United States.
"If
you saw a woman smoke in public, it was something
which people pointed out as if they were looking at
some strange animal in a zoo. It was against the mores
of the times, but already women had begun to smoke
secretly at home?.
"My
wife had been to a doctor a short time before. She
had been ill, and she was gaining weight. This doctor
proposed to my wife (who almost thought he proposed
something criminal to her, so strong was her prejudice)
that before each meal, or between meals when she got
hungry, she light a cigarette and then throw it away.
He said that the smoke in the saliva would kill the
appetite for a little while. I had to urge my wife
to do it."
One
time Lasker was at the Tip Top with his wife when
she lit up. The proprietor was a friend of Albert's
but he told the couple, "Look, I can't let your wife
smoke here in the restaurant. The sight of a woman
smoking offends too many of my customers, but I have
my own private dining room. You go in there with her,
and she can smoke all she wants."
Well,
that ticked off Lasker and he was more determined
than ever to break the taboo against women smoking.
Lasker:
"I
talked it over with my men. I think this campaign
was one of the few we put out under my direction in
Lord & Thomas, and that was largely my own idea. I
thought of the idea of getting foreign women to testify
that they smoked Luckies. There was no prejudice in
Europe against women smoking. They smoked then as
now - the same as men - in public, out of public,
and whenever they wanted.
"As
I worked it out, I said in my mind, 'I must get foreign
women who are resident in America for a time, and
whom the public would know and who would not mind
publicity.' It was very natural that my mind went
to the opera stars, because at that time there were
only one or two American stars, and the rest were
foreign.
"Then
we developed what we called our 'precious voice' campaign.
As they were singers, they said, 'My living is dependent
on my being able to sing, and I protect my precious
voice by smoking Lucky Strike.'
"We
showed beautiful pictures of the stars in their costumes,
and practically all the men and women of the Metropolitan
Opera Company used Luckies for a while and gave us
testimony."
The
opera stars weren't paid anything, but the publicity
was good for them. Later on, baseball and football
players were used as props extensively by the tobacco
companies. Continuing?
Lasker
was then able to get the stage and screen stars and
sales of Luckies "went up like the land in a boom
field where oil has just been found. All other cigarettes
went up, too. The women broke the prejudice down overnight
and began smoking in public. I do not think two months
passed before the prejudice was withering in the whole
nation."
Well,
it just so happens that one particular group became
most jealous of the success the tobacco companies
were having; the candy manufacturers. They decided
to put up $150,000 for a national campaign to combat
cigarettes. Lasker:
"Already
at the end of these few months the candy people were
feeling it, since people have a limited amount of
money. They wanted to stop the growth of cigarettes
so that money could be used for candy, and they wanted
a good argument for people to buy candy."
The
candy companies' main argument was going to be that
cigarette smoking was not good for the nervous system
and for one's overall health. So they proposed that
if you ate a piece of candy, the sweetness would cause
you to lose your taste to smoke. Lasker:
"Then
I remembered what had given me the original impulse
for the 'precious voice' campaign. It was that the
doctor had told my wife to smoke to cut down on her
appetite for sweets. So I said, 'Well, if that idea
is good for them with their little $150,000' - and
they did run a few advertisements in the Saturday
Evening Post - 'that justifies us in reverse using
the several millions we have now in making the claim
for Lucky Strike."
But
when Albert Lasker approached George Hill with his
idea for countering the candy companies, Hill responded
he had an idea of his own, which he pulled out of
his desk drawer. On a piece of paper he had written:
"Reach
for a Lucky instead of a bonbon."
Lasker
was horrified. "What made you think of that?" he asked
Hill. Well, George was a man of old-fashioned ideas.
"He didn't call candy, candy," Lasker recalled. "It
was bonbon." Lasker said one word had to be changed.
So the new slogan became:
"Reach
for a Lucky instead of a sweet."
When
Hill inquired why this one change was so important,
Lasker said, "Because ninety percent of the people
who will read this won't know what bonbon means. You
happen to have lived in France a lot. Second, there's
a swing to 'sweet' - one word - that there isn't to
'bonbon.' But third, why do we want to limit it to
candy, which is just one item of sweets? We want people
not to take pies and cakes."
"Then
we added to our copy with each of the testifiers that
they protected their 'precious voices' by smoking
Luckies, and that they protected their figures by
'reaching for a Lucky instead of a sweet.'"
Earnings
soared from about $12,000,000 a year in 1926 to $40,000,000
in 1930 and Luckies became the #1 cigarette of its
era. As for George Hill, Lasker relates the man became
totally obsessed with the brand, to the point where
he became mentally unstable.
---
I
hope you've enjoyed our little look back at advertising's
early years. Maybe you even picked up an idea or two
for your own organization.
*The
source for this series was an article for the December
1954 issue of American Heritage magazine titled "The
Personal Reminiscences of Albert Lasker," as told
to Professor Nevins and Mr. Dean Albertson, 1949-50.
Brian
Trumbore
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