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Albert
Lasker, Part I
Brian
Trumbore
President/Editor, StocksandNews.com
I was perusing the December 1954 issue
of American Heritage magazine (don't laugh?it was
recently reissued for subscribers) and I came across
the story of Albert Davis Lasker; according to the
piece the "father of modern advertising." Born in
Germany, 1880, Lasker died on May 30, 1952, and it
turns out he made no speeches and wrote virtually
nothing for publication. But over seven months in
1949 and 1950 he allowed two individuals, one a professor,
to interview him, thus leaving an extensive history.
Hopefully you'll find it as fascinating as I did as
over the next few weeks we'll take a look at this
man's life?.a classic American tale.
Shortly
after Lasker's birth the family settled in Galveston,
TX, where he graduated from high school in 1896. He
commenced working immediately after and having started
the high school magazine (one of just 20 or so at
the time in the country), Lasker gravitated to the
Galveston newspaper business.
"(But)
my father had a dread of my becoming a newspaperman,
because in those days (and this is no exaggeration)
almost every newspaperman was a heavy drinker. It
went with the line?.I was very devoted to my father,
and he proposed instead that I go to a firm in what
he considered a kindred field - Lord & Thomas in Chicago,
an advertising agency?
"He
wrote to Lord & Thomas, and they wrote back that they
would give me a three months trial. Then they would
see whether they could keep me on."
Albert,
though, didn't think he'd last and, frankly, he was
looking forward to just having a good time in a big
city; sort of a semi-vacation. L&T gave him only $10
a week when he had been earning double and triple
that amount and after eight weeks on the job he got
involved in a crap game and lost several hundred dollars.
Lasker:
"Then
I had to think, and think fast, so I went to Mr. Thomas,
who was a very sympathetic man?and I told him what
I'd done. I had never before sold anything to anybody,
but I did a salesmanship job that day. I talked Mr.
Thomas into advancing me $500 - which was a fortune
in those days. He went with me, and we settled with
the gambler. I had to stay with Lord & Thomas to work
out the $500. I never got back to reporting."
Albert
decided to learn all he could about the advertising
industry. Back around 1900 he estimates there were
ten to fourteen agencies in all the United States
with the total generated no more than $15 million
collectively. Lord & Thomas did the advertising for
Armour and Anheuser-Busch, the latter one of the biggest
advertisers in America even then, and overall L&T
booked about $800,000 with profits of $28,000. At
these levels the agency was still one of the three
largest along with J. Walter Thompson and N.W. Ayer.
The
first $1,000,000 account, incidentally, was with Ayer
by way of the National Biscuit Company, an operation
that came about through the combination of hundreds
of local cracker factories. Ayer thought up the national
ad campaign - U-Needa-Biscuit - and because it was
nationwide they could charge that much.
But
most of the early advertising was for patent medicine.
Bankers were leery of the ad industry back then, seeing
it as a "gambling device." Lasker adds, "They would
loan the same people large sums of money to build
plants of brick and mortar - the product of which
they might not be able to sell - but there was a violent
prejudice generally among bankers against firms which
advertised."
Meanwhile,
in Battle Creek, Michigan, a Doctor Kellogg "had worked
out a diet treatment?.Out of grain, he made substitute
foods." People came from all around to try out his
diets.
One
of Kellogg's patients was C.W. Post. Post found that
Kellogg's foods cured his ailments and he decided
that they should be made available to the general
public, at a profit of course.
So
Post stayed in Battle Creek after he had taken his
treatments and started a small plant to make his own
brands; the first being Postum and Grape Nuts. Postum
was a coffee substitute; Grape Nuts was a breakfast
cereal to be served cold. From the beginning he was
successful.
But
Dr. Kellogg never forgave Post. Lasker:
"Kellogg
felt that Post was a plagiarist, but from a small
beginning Post built the great institution from which
later grew the General Foods Corporation. Kellogg
subsequently relented as to offering his goods to
the public through advertising and proceeded to manufacture
for general consumption. Some years later he originated
Corn Flakes."
By
1902 there was a boom in cereal foods - comparable,
Lasker would say, to a real estate boom. People came
from around the country to start food factories in
Battle Creek. Brokerage firms sold stocks in these
companies. Lasker:
"When
I went to Battle Creek for Lord & Thomas, the atmosphere
was the same as in the oil towns. Food company stocks
soared in price with each passing hour and of course
in the end most of the money invested was lost. When
it was all over, only Post and Kellogg remained. The
rest disappeared."
Meanwhile,
Lasker couldn't see how he was going to earn the $500
he owed Mr. Thomas. But about that time the fellow
who handled Indiana, Ohio, and Michigan at the agency
quit. Lasker figures the guy made about $3,500 a year
and Albert proceeded to sell Thomas on the idea of
giving the territory to him while Thomas looked for
a trained recruit. Lasker said he'd accept the same
$10 a week he was currently earning and Thomas bit,
making Lasker an advertising solicitor. Lasker:
"I
had three assets - energy, dedication, and luck. I
was a success from the first - from the time I was
nineteen?.
"The
first town I covered, after Mr. Thomas gave me a territory,
was Battle Creek. There was a prospect there who was
going to spend $3,000?a big account?.
"I
was lucky. I was full of energy and determination.
I was a young boy - and that intrigued people. The
first day I was out? I was awarded this order of $3,000?which
my predecessor could have landed any time before.
He was a fine man, but he wasn't a 'closer.'
"I
went out on the road and got these accounts largely
as a result of the good work done by my predecessor
(and) by the end of six months I had $40, $50, $60,000
worth of business. Any man who handled $150,000 worth
of business at that time was quite a figure in the
line. If he received for the firm ten percent commission
on the accounts he landed?that meant he was brining
in $15,000. The expenses of the firm were not very
great?.
"I
wanted to find out what advertising was. I had the
reporter's instinct that never left me. I kept asking,
'What is advertising? What is advertising?' I couldn't
find out. After a bit I concluded, 'Advertising must
be created to look like reading matter. Post had made
this type of advertising pay, and the patent medicine
people had made it pay.'"
Lord
& Thomas only paid Lasker extra for new business he
brought in, not the existing line left by his predecessor,
so Albert got creative. For instance he took an existing
$3,000 a month account with a Louisville company that
made an "ear drum - a small device to be inserted
in the ear to aid hearing" and turned it into a $20,000
a month account by convincing the company it could
increases sales manifold if it adopted Post's efforts.
Lasker hired a friend from his newspaper days to write
ad copy and it didn't cost Lord & Thomas a dime.
Lasker
married in 1902 at the age of 22. He had paid his
debt to Lord & Thomas and was making $3,000 a year.
Following
is a story any salesman can appreciate involving Rheinstrom
Brothers of Cincinnati; makers of liqueurs. Word had
it that they were prepared to spend $10,000, a large
sum for a new advertiser, and Charles Austin Bates,
a big name in the ad industry, supposedly had the
inside track. Lasker heard it was to be settled in
two days.
"It
cost nothing to go there?and so I went?.
"I
had learned they would start work at 8:00 AM. Everybody
worked from eight to six, six days a week in those
days.
"In
those days you could always spot the head of the firm
if you came early in the morning.
"In
any private firm (even those run by intensely rich
people) whomever you saw open the mail was the head
of the firm?.
"I
went to Rheinstrom's straight from the train. At 8:00
I entered. There was a man standing at a little raised
desk opening the mail, and I knew that must be Mr.
Abe Rheinstrom, the head of the firm.
"He
grunted at me and said, 'What do you want?'
"This
greeting was frightening in itself, but I handed him
my card and said I was with Lord & Thomas, that I
had heard they were going to advertise, and that my
firm had sent me down to solicit them.
"He
said, 'How dare your firm send a young boy like you
down - disturbing me in my most important work of
the day, early in the morning? Get out!'
"There
I was. I had induced my firm to send me, and I couldn't
even get an interview. I looked foolish.
"I
knew a good deal about the habits of the German population
of that time?.Every German went home for lunch. You
could always bet on that. You could also bet that
after lunch he took a nap. I knew that, so I went
back and sat in the lobby of the hotel until about
2:00, when I decided to take a chance to see whether
Mr. Rheinstrom was up from his nap.
"I
called him at his home; he chanced to answer the phone
and I spoke so fast that he couldn't stop me?.Quick
as I could, I said, 'I'm-the-young-man-you-kicked-out-of-your-office-this-
morning-I-came-down-from-Lord-&-Thomas-If-I-go-home-
without-seeing-you-I'm-liable-to-lose-my-position-What-
difference-does-it-make-to-you-just-to-give-me-a-few-minutes-
Maybe-it's-the-turning-point-in-the-career-of-a-young-man-It-
may-be-the-making-or-breaking-of-me-Can't-I-come-down-to-
see-you-for-a-few-minutes?'
"He
said, 'Yes.' I went, and he turned me over to his
brother who was to look after the advertising. That
was about 3:00. At 6:00, his brother said that he
was going to give Lord & Thomas the business. He sent
a telegram to Charles Austin Bates, saying that he
wasn't going to give him the business - that he was
going to give it to us."
We'll
continue our story next week?Schlitz, Puffed Rice
and American Tobacco?among other tales.
Brian
Trumbore
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