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As I mentioned
last week, the American Federation for the Blind sued a handful
of large U.S. corporate entities over the past five years
because those corporations' Websites didn't accommodate Internet
users who suffered from visual impairments. While judges repeatedly
threw these cases out of court, the corporations involved
with these lawsuits to date have changed their sites to accommodate
the users' demands anyway. While these changes seem to reflect
a proclivity for human or civil rights, the bottom line concerns
global business savvy and impending changes in Website developments.
If you're
about to create a business Website, you might want to have
the following history about Website accessibility in your
back pocket (because your Website designer may remain unaware).
Once this history is established, the following article will
explain why this history is important in the tech market and
in business acumen, because the following insights affect
Website designs and they also affects how "user agents," or
the various tools that display Web pages and other applied
technologies, will continue to change or become obsolete:
-
1973:
Well before the Internet became a household application,
the U.S. passed Section 508 of the Rehabilitation Act. This
program continues to provide training and related services
to people with a wide range of disabilities primarily to
equip them for entry or reentry into the workforce.
- 1989
- present day: the Internet developed from a purely
scientific tool to a household shopping venue, online textbook,
and entertainment source. Web developers produced sites
that remain basically functional for the general public
yet that are inaccessible to individuals with disabilities.
In other words, the code used to develop sites cannot be
read or "spoken" by screen or braille reading machines,
nor can people who cannot use a mouse navigate through some
of these Websites.
-
1989 - present day: User
agents, or Web browsers like the one that you use at home,
and other "assistive technologies" like braille and screen
readers which enable blind users to access the Internet,
evolved through incompatible and aggressively competitive
upgrades. In other words, one user might see one version
of a site, but another Web browser might render that site
differently. These changes affected the general public.
- October
1994: Tim Berners-Lee founded the World
Wide Web Consortium (W3C) at the Massachusetts Institute
of Technology's Laboratory for Computer Science [MIT/LCS]
in collaboration with CERN (European laboratory for particle
physics in Geneva [Conseil Europ?en pour la Recherche
Nucl?aire]). To this day, the W3C continues to press
fair practices in Website development. Any Web designer
worth her salt knows the W3C standards and guidelines inside
out, but she may not apply W3C principles to her designs.
For instance, in a 2004 U.K. study, 81 out of 100 current
business Websites in the U.K. don't meet W3C standards although
many Website commissioners and developers claimed that they
were aware of the W3C principles.
-
1995:
Great Britain developed the Disability Discrimination Act
(DDA) and a secondary legislation which applied within Northern
Ireland. This act placed a legal duty on service providers
to make reasonable adjustments to provide services to disabled
individuals. This act applied to Websites when a site fell
within the definition of a "service" under DDA's terminology.
-
August 7, 1998:
Congress amended
Section 508 of the Rehabilitation Act (29 U.S.C.
794d) to expand the federal government's responsibility
to provide usable electronic and information technology
to people with disabilities. Section 508 specifically identifies
the remedies allowed under Section 505(a)(2), which are
in turn implied under Title VI of the Civil Rights Act of
1964. These remedies allow affirmative action, but this
action currently applies only to Federal Websites. For this
reason, cases about corporate Website inaccessibility are
dismissed.
-
April 2000:
The Disability Rights Commission (DRC) in the U.K. published
a Code of Practice entitled, "Rights of Access - Goods,
Facilities, Services and Premises" that accentuated the
DDA's premise about accessible Websites. The Code explicity
defines Websites as "services," but the language about accessibility
remains too unclear to press legal issues about wrongdoing
on Websites which are - for all intents and purposes - global
rather than local.
- April
2003: The W3C agreed to join the EuroAccessibility Consortium
(EA) project when they signed a Memorandum
of Understanding (MoU) in Paris for EA's creation.
The MoU states governing principles towards establishing
a harmonized set of Internet support services across Europe.
The principles encompass a common evaluation methodology,
technical assistance, and a European certification authority
for Web accessibility.
- March
2006: The DRC in cooperation with the British Standards
Institution (BSI) published the Publicly Available Specification
(PAS). Known now as the PAS 78 (because it contains 78 pages
in the printed version), this document is not to be regarded
as a British Standard - but - it reads as a warning to Web
"commissioners" (those who commission a Website to be built,
which is a broad category), to software developers, and
to Website technologies about inaccessibility, and it provides
remedies for failures to comply.
Cora asked,
"Mom! Does all this goobledegook apply to my blog?" No, my
dear, it doesn't - yet. The U.S. Department of Justice still
waffles over whether Websites are "public places of accommodation,"
whereas the U.K. has definitely defined Websites as "services"
which must comply with W3C guidelines. At any rate, none of
these issues have become "law" for business or personal Websites
locally or globally, but the European Union (EU) seems intent
on pressing the issue as they hash out terminology contained
within certain civil and human rights' legislations and policies.
Since
the Internet is global, it seems to stand to reason that the
U.S. will join in on this movement?or will it? I'll explain
in the next article why U.S. companies and Web developers
may not have a choice in this matter and, accordingly, how
this global human and civil rights movement will affect tech
and business markets.
Until
Then,
Linda Goin
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